Investor Lift is a real estate investing software company offering a platform that empowers investors to purchase off-market properties across the USA. Their tools help analyze deals, manage leads, and market properties to over 5 million investors, streamlining the entire process of buying, selling, and funding investment properties.
The Challenge with Their Previous Processor
Key Pain Points:
- High Processing Fees: Investor Lift experienced steep fees from Stripe that significantly eroded profit margins.
- Delayed Payouts: Slow disbursement of funds impeded their ability to reinvest quickly, impacting cash flow and operational agility.
What Prompted the Change
Motivations for Switching:
- The urgent need to reduce processing fees and improve cash flow by ensuring faster, same-day payouts.
- The requirement for seamless integration with existing systems, enabling a smooth transition without disrupting their real estate investing platform.
Why They Chose Paylessfees
Key Reasons:
- Painless Integration: Investor Lift found that switching payment processors often feels painful, but Paylessfees made it surprisingly seamless.
- Outstanding Support: Their support team, led by Eli, was described as “absolute rockstars,” providing exceptional guidance throughout the integration process.
- Cost Savings: The promise of lower fees and faster payouts – a combination that directly addressed their cash flow challenges – was the deciding factor.
“Switching payment processors can feel like a root canal, but Pay Less Fees made it surprisingly painless. Their integration was smooth and their support team were absolute rockstars!”
The Transition Experience
Switching Process:
- Smooth and Quick Transition: Investor Lift described the process as “like flipping a switch” – the change was immediate and effective.
- Seamless Integration: The new solution integrated perfectly with their existing real estate investing platform, with no disruptions to the user experience.
- Support Excellence: The dedicated support from Paylessfees ensured every technical detail was handled, easing concerns during the transition.
Immediate Benefits & Financial Impact
Results After Switching:
- Significant Savings: Investor Lift reported saving over $5,000 in processing fees in the first month alone.
- Improved Cash Flow: The switch to same-day payouts dramatically improved their cash flow, enabling quicker reinvestment and operational agility.
Impact on Customers & Overall Satisfaction
- Seamless Customer Experience: Investor Lift’s clients experienced no disruption; payments continued to process smoothly.
- Exceeding Expectations: The company rated customer service at a perfect 10, emphasizing that the process exceeded expectations and that the support was “incredible.”
Testimonial & Recommendation
“Switching to Paylessfees was a great decision. Their seamless integration, incredible support, and significant cost savings have made a huge difference. We’re saving money and getting paid faster.”
— Investor Lift Representative
Advice for Prospective Customers:
- “You’d be hard-pressed to find a better solution than Paylessfees. They’ve truly raised the bar in terms of cost savings and ease of use. If you’re considering switching, don’t hesitate—assign a dedicated person to drive the process, and you’ll reap the rewards.”
Final Thoughts on Transparency & Value
Investor Lift rated transparency in payment processing fees a perfect 10. With clear, predictable pricing and the direct benefit of faster payouts, Investor Lift has been able to reinvest savings back into growing their platform and serving their investors more effectively. The switch not only provided immediate cost savings but also improved overall operational efficiency and customer satisfaction.Visual Suggestion: – Use a combined graphic that shows both financial savings (e.g., dollar icons, a rising arrow for growth) and improved cash flow (e.g., a calendar with next-day deposits). This reinforces that the benefits extend beyond just cost reduction to overall business growth.
